Prepared December 2007
Jarrod has
approx 15 years IT experience and started working extensively on major projects
in 1997. Jarrod has worked on a number of major implementations including the
past three years on a systems integration project for a vendor to successfully implement
a Time and Attendance and Rostering solution within an SAP HR/Payroll and
Siebel environment. Jarrod has worked
for a consultancy, vendor and client in his previous roles and understands the differing expectations of the
parties.
Jarrod has two bachelors’ degrees,
including an Honors in Information Technology.
Jarrod has the ability to distill functional and technical information
succinctly and present it clearly at all levels including executive management,
steering committee and business process owners.
April 2004 – Present
Senior Project
Manager / Service Delivery Manager
Kronos
Australia Pty. Ltd. - International Workforce Management Specialist
Role
Overview:
1.
Project Manage large complex systems integration projects for
the vendor with overall project budgets up to AUD$4,500,000.
2.
Manage Service Delivery for the NSW, QLD and NZ Professional
Services Organisation. Directly
responsible for fourteen implementation resources including Project Managers, Functional
and Technical implementation consultants working across multiple projects.
Key
Achievements:
·
Successful Project Management and Service Delivery to
clients such as NSW Businesslink (DADHC), Nestle Australia, Coates Hire, Capgemini
(Councils on-line), Hilton Hotel, Baptist Community Services, The Salvation
Army and Perisher Blue.
·
Facilitate complex solution architecture and integration of
the Kronos software with other major HR/Payroll software vendors including SAP,
Oracle, and Frontier.
·
Successfully manage third party vendor relationships from
contract to delivery.
·
Successfully motivate and develop a team of fourteen Tier 1
professional resources. Responsible for
all aspects of resource management including activities such as utilisation,
career development and performance planning.
Major
Projects Summary:
November 2004 – Present Senior Project Manager - Time
& Attendance and Rostering Project (Shared Service Provider, NSW
Businesslink on behalf of the NSW Department of Aging Disability and Home Care)
The
department provides over 4.3 million instances of services to 56,000 clients
per annum and has in excess of 10,000 employees to pay and roster. The business program is consolidating Time
& Attendance, Rostering, H/R, Payroll and Financials across the
organisation. Jarrod provided extensive
Project Management input to the program in order to define and scope the
solution across Kronos, Siebel and SAP.
The first phase of the project went live in June 2006 and the remaining
phase successfully went live in September 2007.
Major activities:
·
Definition and
management of project work plan and implementation strategy.
·
Definition and
management of project scope.
·
Facilitation of
a successful solution design including a development framework utilising the
Kronos API/Java.
·
Provide Leadership and management skills to a team of 7 core
Kronos project resource. Assist the
client Project Manager lead and manage a core team of 6 project resource as
required.
·
Management of
budget including costing of numerous change requests.
July2006 – May 2007 Senior Project Manager -
Time & Attendance and Workflow Project (Large Hire Business, Coates Hire)
Coates hire was successfully delivered in May 2007. The project scope entailed automated Award
Interpretation and Workflow management for the entire Australia wide 2000
employee workforce within an Oracle HR/Payroll environment. Major Activities:
·
Definition and
management of project work plan and implementation strategy.
·
Definition and
management of project scope.
·
Facilitation of
a successful workflow solution design. This
included developing functionality to handle leave requests, allowance requests,
delegation, escalations and roster management.
·
Provide Leadership and management skills to a team of 4 core
Kronos project resource.
·
Management of
budget including costing of numerous change requests.
April 2004 – March 2005 Senior Project Manager - Time
& Attendance Project (Large International FMCG Business, Nestle Australia)
Manage the successful Australian program deployment of a Time and
Attendance solution to a multi vendor HR / Payroll environment across multiple highly
unionised sites. Major activities:
·
Management of
budget.
·
Management of
project resource.
·
Definition of
project scope.
·
Management of
project work plan and implementation strategy.
·
Management of
sign-off for all new functionalities.
·
Management of
configuration.
·
Management of
testing and parallel runs.
·
Management of
cut-over activities.
·
Management of
live support.
Consulting experience was provided in the area of Solution Architecture /
Systems Integration to facilitate the conceptual definition of a global
deployment template for Time & Attendance and Scheduling. This included integration with SAP HR/
Payroll.
October
2000 – March 2004
General
Manager and Integration Manager
ArtVirtual
Pty. Ltd. - Professional Service Consulting Organisation
Key Achievements:
·
Successfully found, establish and manage two internet
start-up companies. artrecord.com and
artsell.com.
·
Successfully Integration Manage an upgrade of an SAP system
for Imperial Tobacco Australia. Jarrod’s role was pivotal to the functional success
of the project and Jarrod was the primary contact between the business, IT,
Consultancy and Software Vendor.
Role Overview:
July 2002 –
March 2004 General Manager
(Australian Art Auction Records Pty. Ltd., artrecord.com and Artsell Art Market
Pty. Ltd., artsell.com)
Manage full SDLC activities to establish and manage
each web based business. Activities
included:
·
Understanding the Australia and New Zealand Art
Market in order to develop business cases to establish the businesses.
·
Facilitate all
necessary commercial activity to establish the businesses.
·
Define the business processes, define the web solution
design and manage the development of the solution to support the business
processes.
·
Continuous development of business strategy.
·
Account manage organisations
such as eBay, Yahoo, Sensis, web developers, graphic designers and logistics
providers.
·
Integration
with the eBay and Yahoo marketplaces.
·
Performance
tuning.
·
Google (Search
Engine) optimisation.
October 2000 – June 2002 Integration Manager, Large
International FMCG Business (Imperial Tobacco Australia, ITA)
Integration Manager for a successful SAP upgrade of version 3.1H to
version 4.6C. The system handled AUD$8,000,000 per day in
sales orders. Responsible for managing,
leading and motivating a core team of five business analysts with the team
peaking at approx 20 business resource during integration testing and
cut-over. Tasks included:
·
Development of
upgrade business case.
·
Definition of
project scope.
·
Preparation of
project work plan and implementation strategy.
·
Management of
business sign-off for all functionalities (FI/CO, SD, MM). A custom trade spend module was also
developed.
·
Management of
integration testing.
·
Definition and
Management of cut-over activities.
·
Definition and
Management of post-implementation support.
·
Definition of
business process system performance benchmarks.
October 1997 – October 2000
Senior Consultant
Deloitte Consulting – International Management
Consultancy
Role Overview:
·
Undertake numerous successful
large scale SAP software implementations in a variety of roles across a variety
of industries as part of the Implementation and Support Services Organisation.
Major Projects Overview:
·
Imperial Tobacco Australia (ITA). Jarrod was
responsible for managing and stabilising the ITA SAP system post go-live (after
a six week implementation).
·
Sanitarium Health Foods. Jarrod
assisted with client service management post go-live.
·
ComTech Communications. Jarrod was
the SAP Sales and Distribution Team Lead for an SAP implementation, managing a
team of three resources to define an Sales and Distribution solution design for
the client.
·
The Smiths Snackfood Company. Jarrod was
an SAP Sales and Distribution Team member for a start to finish FMCG
Implementation.
October 1995 – September 1997
Consultant
Intentia Australia - International ERP
Product, Movex
·
Jarrod managed the ERP Helpdesk
assigning appropriate functional and technical resource and ensuring clients
were satisfied.
·
Jarrod defined and
implemented an ERP Helpdesk System to allow easy monitoring, escalation and
reporting to ensure client business investments were protected.
·
Jarrod provided
functional support for Customer Order Management module of the product.
·
Jarrod provided
programming experience to analyse,
modify and test various functional areas of the core ERP product.
March 1994 – September 1995
Analyst Programmer
DMR Consulting Group - International Management
Consultancy
Jarrod working as an analyst programmer and data
modeler defining requirements, producing functional and technical design
documents, estimating completion time and building functionality. Experience was obtained in the
Transportation, Building and Construction and Life Insurance industries.
April 1993 – February
1994
Business Analyst
Devro
Incorporated - Manufacturing & Distribution Company
Jarrod evaluated
information and process flows for the client which manufactures and distributes
food products. Outputs were used to
assist with the implementation of the BPCS ERP solution and as part of Jarrod
Honors Thesis in Information Flow.
Software/ERP: SAP 3.1H, 4.5B, 4.6C. Movex 9.X, 10.X. Kronos 4.x, 5.x, 6.x (J2EE Compliant)
SAP Module Experience: SD, MM, FI, CO, HRP
Databases: Oracle , MS SQL Server, mySQL, MS
Access
Languages: C, C++, PHP, HTML, XML, CSS,
JavaScript, SQL
Operating Systems: MS Windows, Linux, Unix, 0S/400
Modeling Languages: UML
B. App. Sc.
(Information Technology) Honors
B. App. Sc.
(Industrial Mathematics & Computing)
SAP R/3 3.1H
Productivity+
(DMR Consulting Group)
Implex
(Intentia)
Industry
Print, based off PMBOK standards (Deloitte Consulting)
ASAP (SAP)
Momentum,
based off PrinceII and PMBOK standards (Kronos)